At Cogburn Davidson Car Accident & Personal Injury Lawyers, our award-winning team of nursing home abuse attorneys have spent 20 years forcing negligent facilities to pay for every bruise, pressure sore, and stolen dollar. Drawing on 40 + years of collective experience and hundreds of millions in verdicts and settlements, we’ve learned exactly what evidence persuades state investigators, insurance adjusters, and Nevada juries. The step-by-step guide below distills that expertise so you can protect your family and build an airtight case.

1. Know Your Legal Foundation

  • Freedom from abuse & neglect is a federal right under 42 C.F.R. § 483.12 and a state duty under Nevada’s long-term-care regulations and reporting statutes
  • Every licensed facility must self-report serious incidents on Nevada’s official Facility-Reported Incidents (FRI) form within 24 hours of discovery—yet families often uncover abuse first and must act fast (Nevada DPBH FRI)
  • Suspected abuse can—and should—be reported directly to the Aging & Disability Services Division (ADSD) Adult Protective Services at 702-486-6930 (Las Vegas/Clark County) or 888-729-0571 statewide (Report Abuse)
  • Documenting thoroughly not only strengthens those reports; it also preserves critical evidence if a civil lawsuit becomes necessary

2. Prioritize Immediate Safety

  1. Call 911 if the resident is in imminent danger.
  2. Request a prompt medical exam and insist the findings be entered into the resident’s chart—you are entitled to that record under federal and state law.
  3. Notify the charge nurse and administrator in writing; keep copies.

3. Gather Evidence

TaskBest PracticeWhy It Matters
Write a TimelineNote dates, times, staff names, and direct quotes as soon as events occur.Fresh details anchor later testimony and show a pattern.
Request RecordsAsk (in writing) for care plans, medication sheets, incident reports, and phone logs.Facilities must provide records within two working days under CMS guidance (CMS Appendix PP).
Save CorrespondencePrint emails, log voicemails, and photograph text messages with date stamps.Shows how and when the facility was put on notice.

4. Preserve Physical and Digital Evidence

  • Clothing & Bedding: Bag stained garments or soiled linens in paper (not plastic) to avoid mold and cross-contamination.
  • Medical Devices: Photograph broken bedrails or malfunctioning lifts.
  • Financial Records: Copy bank statements or credit-card bills if financial exploitation is suspected.
  • Cameras & Call-Light Logs: Request digital backups before the facility overwrites footage (some systems purge after 72 hours).

5. Gather Witness Statements

  • Speak kindly but promptly with roommates, CNAs, and visiting family members; record their observations (with permission) on your phone
  • Ask them to sign and date written summaries
  • Remind staff that retaliation for reporting is illegal under both federal and state law

6. File Official Reports—In Writing and On Time

  1. ADSD Intake: Complete an online or phone report; obtain the intake number.
  2. Facility Administrator: Hand-deliver or email your written complaint; request a stamped copy.
  3. Nevada Attorney General Senior Protection Unit: Forward serious neglect or financial-abuse cases for possible criminal review (Senior Protection Resources).

Pro tip: send all documents by certified mail or secure email to create a receipt trail.

Evidence in Hand, Power on Your Side

Well-collected evidence transforms a heartbreaking story into a winning case. Our team at Cogburn Davidson leverages that proof with relentless investigation, seasoned medical experts, and courtroom-tested strategy—because Nevada seniors deserve nothing less. If you suspect abuse, call us 24/7 at (702) 706-7893 or request a free consultation. You pay no fee unless we recover for your family.